Letter builder

Choose a letter, fill in the boxes and get a clear letter you can copy, print or download for Word.

Private by design: this tool runs in your browser. Nothing you enter is sent to CMS Hub or stored on our server.

Tips for any letter

Put your CMS or tribunal reference number at the top of every letter.
Keep it short. One point per paragraph.
Keep a copy, and get free proof of postage from the Post Office.
If you also use your CMS online account, upload the letter there and take a screenshot.

Prefer a Word document you can edit freely? Every letter is also in the template library.

This is information, not legal advice. It explains how the system generally works in England, Wales and Scotland. Your situation may be different. Check the official guidance on GOV.UK and get free advice from the organisations on our Get help page before making important decisions.