Editorial standards

How CMS Hub researches, checks, reviews and corrects what it publishes. Parents make real decisions with this information, so we hold it to a high standard.

Reviewed

1 minute read

England, Wales and Scotland

On this page

Parents use this site to make decisions about money, deadlines and their children. These are the standards every page is held to.

Where our information comes from

We work down a fixed order of sources. A lower source never overrides a higher one.

  1. Legislation. The Child Support Act 1991, the Child Support Maintenance Calculation Regulations 2012, the tribunal procedure rules and the Children Act 1989, read on legislation.gov.uk.
  2. Official guidance. GOV.UK pages, DWP decision makers’ guidance and HMCTS form guidance such as SSCS2A and the C100 notes.
  3. Case law. Published Upper Tribunal decisions, cited by name where we rely on them.
  4. Advice organisations. Citizens Advice, Gingerbread and similar, used to check our explanations, never as the only source.

How we review

  • Every guide shows the date it was last reviewed and lists the sources it relies on
  • Rates, fees, forms and addresses are rechecked every April and whenever the government announces a change
  • Announced changes are labelled as announced until they come into force
  • Every guide is reviewed in full at least once every six months

Corrections

If we get something wrong, we fix it, note the change at the foot of the page and record it below. Use the contact page to tell us about a problem. We aim to reply within 10 working days.

DatePageWhat changed
23 October 2026All pagesSite launched. No corrections yet.

Independence and privacy

CMS Hub is not funded by, or connected to, the Child Maintenance Service, DWP, HM Courts and Tribunals Service or any law firm. It carries no advertising and earns nothing from referrals.

We never publish details of a real family’s case. Examples are invented or combined from common situations, and illustrations are original drawings that show no real people.

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This is information, not legal advice. It explains how the system generally works in England, Wales and Scotland. Your situation may be different. Check the official guidance on GOV.UK and get free advice from the organisations on our Get help page before making important decisions.